Welcome to ShanDong MaMa! By accessing or using our services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our website, dining at our restaurant, or placing an order.

1. General Terms

By using our website and dining at ShanDong MaMa, you agree to these terms and conditions. If you do not agree with these terms, please refrain from using our services. We reserve the right to update, modify, or change these terms at any time. Any updates will be posted on this page with the date of the revision.

2. Reservations

ShanDong MaMa operates on a walk-in basis only. We do not accept reservations. Seating is subject to availability, and during peak times, there may be a wait. We recommend arriving early to secure a table.

3. Menu and Prices

Our menu items and prices are subject to change without notice. While we strive for accuracy, there may be instances where an item or price is incorrect on our website or menu. In such cases, we reserve the right to correct the error.

4. Order and Payment

We accept payments for dine-in services and any online orders via various methods, including cash, credit cards, and debit cards. All payments are processed securely, and you are responsible for ensuring that your payment details are accurate.

5. Dietary Requirements and Allergies

Please inform us of any dietary restrictions or allergies when placing your order or during your visit. While we will make every effort to accommodate your needs, please note that we cannot guarantee the complete absence of allergens in our dishes due to the nature of our kitchen.

6. Customer Conduct

We ask that all customers respect the restaurant's environment and other diners. Any disruptive or inappropriate behavior may result in being asked to leave the premises. ShanDong MaMa reserves the right to refuse service to anyone at any time.

7. Liability

ShanDong MaMa is not liable for any damages, injuries, or losses that may occur as a result of dining at our restaurant or using our website. By using our services, you assume all risks associated with your experience.

8. Intellectual Property

All content on the ShanDong MaMa website, including text, images, logos, and trademarks, is the property of ShanDong MaMa and is protected by copyright laws. You may not use any content from our website without prior written permission.

9. Privacy Policy

Your privacy is important to us. Please refer to our [Privacy Policy] for information on how we collect, use, and protect your personal information.

10. Governing Law

These Terms of Service are governed by the laws of the State of Victoria, Australia. Any disputes will be resolved in accordance with local laws.

By using our services, you acknowledge that you have read and agreed to these Terms of Service. Thank you for choosing ShanDong Mama!